Samsung call center is one of the customer services that are quite sought after by loyal users. Samsung itself is one of the leading mobile phone manufacturers in Indonesia. In the course of history, Samsung has gone through such a long journey. No wonder Samsung has a strong foundation.
Even today, Samsung has a very large number of consumers in Indonesia from Sabang to Merauke. Of course, this is because the durability of products owned by Samsung does not need to be doubted. Although it has been used for many years, smartphone products can still work optimally.
Not only that, Samsung products also increasingly have the development of the ecosystem. For Samsung gadgets, if you have more than one gadget of this brand, you can control it just by using your smartphone. Of course, this will make the job easier.
Products from Samsung can also be used for all circles. Other brands generally only target certain segments of society, for example a weekrti upper middle class, it seems that this does not apply to Samsung, Samsung such as providing prpduk in all classes.
With the various advantages possessed by Samsung, there is no doubt samsung like more and more amaze its loyal customers. Not only superior in terms of products, Samsung also has a very satisfactory after sales service. When you have a problem, you can directly contact samsung call center.
About Samsung Brand At a Glance
The increasing number of gadget products in recent times has certainly made the Samsung brand more familiar you hear. Samsung is very familiar among the public. Not only in its home country, but in Indonesia, Samsung also dominates the gadget market to electronic goods.
This South Korean company continuously recorded such significant sales. For example, for smartphone products. Samsung not only develops gadget products but also TVs, air conditioners, washing machines to refrigerators. Who would have thought that this prestigious company used to be a noodle company.
Samsung was founded by Lee Byung Chull in 1938. After the Korean war, he finally expanded his business in various sectors such as textiles and managed to open the largest wool factory. His business continuously developed very quickly until finally a new company appeared and was established.
The new company finally began to invest in the chemical industry, heavy equipment, even able to provide very promising growth. Samsung entered the electronics industry in 1969. Samsung’s first product in production was a black and white television in 1970.
In 1990, Samsung finally continued its business in the global electronics market, entering the 2000s, Samsung gave birth to a series of smartphones that became the best-selling mobile phones in the world, after which Samsung finally became more famous and produced a wide range of electronic products.
Samsung Call Center Number
Samsung is continuously trying to bringencouragement and service that isma ksimal for customers. One service that is continuously improved is customer service that you can contact anywhere and anytime for 24 hours. The call center from Samsung will give you a variety of information.
To contact samsung call center, you can call 0800 112 888. No need to worry because the call center number is able to reach all areas of Indonesia, so when contacting, you do not need to use or add a certain area code.
As for the problem of costs that must be incurred, you also do not need to worry because the phone number you call is toll-free, so you don’t need to think about credit when consulting with a call center from Samsung. You can contact the call center in a variety of ways. One of them is by phone.
If you happen to be abroad, you can add the code (021) so that it becomes (021) 0800 112 888. Therefore, do not get the wrong number. Even if you contact from abroad, this number is still toll-free, so you don’t have to worry.
To contact the call center from Samsung, you can use a smart phone. Call 0800 112 888, then the officer will immediately say hello and you just have to convey the purpose and you mean to contact. For example, you want to ask the length of service duration, you can convey the damage and the problem.
Contact Samsung Call Center Via WhatsApp
In addition to calling the number above, you can also contact the call center in various ways such as whatsapp chat. Samsung provides the number 0818 021 55777. With this whatsapp service, you can consult or ask complaints related to products more easily.
To contact the Samsung call center via WhatsApp, you just need to save the WhatsApp number. Then make sure there is a logo if the account is an official account from Samsung when you will start a conversation. If you have confirmed it, you can start a conversation by sending a message as usual.
When contacting a call center from Samsung using whatsapp, you will benefit more because you can explain in detail, later the call center officer will follow up your complaint to the relevant team. However, so that the complaints you have are quickly followed up, don’t forget to add photos.
You can take pictures or record videos of damage that occurs on your smartphone or Samsung brand electronics that you have. So, later your problem complaints on Samsung call centers can be clearer. The speed of customer care in replying to complaints depends on the queue you have. Usually, complaints will be followed up immediately.
For complaints that require further checking, later you will be contacted again by Samsung, so you don’t have to worry. For a long time Samsung follows up again depending on the inspection of related parties or samsung internal parties, it can be 1 to 14 working days.
Contacting Samsung Call Center Via Social Media
In addition to contacting via phone calls and WhatsApp phone numbers. Samsung can also be contacted through its social media. This shows that Samsung wants to be so close to loyal customers. You can choose Twitter or Instagram to contact Samsung’s call center.
For those of you who like to play Twitter, of course there is no need to be confused anymore using it. You can also contact the call center very easily. You can convey to Samsung Indonesia, either by doing DM or mention. Before sending a message ortweet, make sure again if the account is the original account.
The original account was verified, not only that. You also have to make sure if the Twitter account you have is not padlocked, so that it can be replied quickly by the Samsung call center team. Not only do you get in touch from Twitter, you can get in touch from Instagram.
Similar to twitter, you can search for Samsung Indonesia on Instagram. Make sure again if the account is anofficial account feed, because now there are many fake accounts on behalf of Samsung. If the account is really an official Samsung account, you can send a message.
Contacting the call center now can be done very easily. In the past, when we wanted to make a complaint, we had to contact by phone and spend a credit of up to tens of thousands of rupiah, but now Samsung is like it has beenopened if there is no distance between users and can directly contact samsung call center.